Jay Thill, Director of E-Commerce at Cargo Equipment Company, explains why they tried other connectors but switched to Celigo for their e-commerce integrations to NetSuite. Built on the integrator.io iPaaS platform.
The Celigo.com blog post titled “Cargo Equipment Explains Why They Switched to Celigo for NetSuite Ecommerce Integrations” discusses the benefits of using Celigo’s Integration Platform as a Service (iPaaS) to connect NetSuite to e-commerce platforms.
Cargo Equipment Corporation is a leading supplier of cargo equipment and accessories. They sell their products through their own website, as well as through Amazon and eBay. In order to streamline their order processing and fulfillment process, Cargo Equipment decided to integrate NetSuite with their e-commerce platforms.
Cargo Equipment initially used another vendor’s integration products, but they were disappointed with the results. The products were difficult to install and set up, and they did not provide the level of automation that Cargo Equipment needed.
Cargo Equipment then switched to Celigo iPaaS. They found that Celigo was much easier to use and configure, and it provided them with the level of automation they needed to streamline their order processing and fulfillment process.
Here are some of the benefits that Cargo Equipment has experienced since switching to Celigo iPaaS:
Reduced order processing time:
Celigo has helped Cargo Equipment to reduce the time it takes to process an order from 4-5 days to 1-2 days. This is especially important for Amazon orders, as Amazon has strict turnaround time requirements.
Celigo automates the transfer of data between NetSuite and Cargo Equipment’s e-commerce platforms. This has helped to reduce the number of errors that occur during order processing.
Celigo provides Cargo Equipment with a single view of all of their orders, regardless of where the order was placed. This has helped Cargo Equipment to improve their customer service and reduce the number of customer inquiries.
Celigo has helped Cargo Equipment to reduce their costs by automating manual tasks and streamlining their order processing and fulfillment process.
Overall, Cargo Equipment is very happy with their decision to switch to Celigo iPaaS. Celigo has helped them to improve their efficiency, accuracy, visibility, and costs.
Here is a quote from Jay Thill, Director of e-Commerce at Cargo Equipment Corp.:
“Celigo is a complete and well-thought-out product. The other vendor’s product felt like it was slapped together, and I could never get it to work the way I wanted it to.”
If you are looking for a way to integrate NetSuite with your e-commerce platforms, I encourage you to consider Celigo iPaaS. Celigo is a powerful and easy-to-use platform that can help you to streamline your order processing and fulfillment process, improve your accuracy and visibility, and reduce your costs.